Pineda Method Pte. Ltd. (“we,” “us,” “our,” or “Company”) is a company incorporated in Singapore (UEN: 202612423W) with its registered office at 68 Circular Road, #02-01, Singapore 049422. We operate the website https://pinedamethod.com/mentorship and provide online dance education, mentorship programs, digital courses, and community memberships under the brand “The Pineda Method” and “Pineda Method Salsa Mastery Academy.”
Our registered primary business activity is Training Courses for Music, Dancing, Art, Speech and Drama (SSIC 85408). Our secondary registered activity is Development of Software and Applications (SSIC 62011).
We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you interact with our website, products, and services.
This Privacy Policy applies to all personal data we collect from you when you:
This Policy applies to residents of all jurisdictions, including but not limited to Singapore, Australia, the United States, Norway, and the European Economic Area (EEA). Where different jurisdictions grant additional rights or impose different requirements, those are addressed in the jurisdiction-specific sections below (Sections 15–18).
We collect information you voluntarily provide when you:
When you visit our website, we automatically collect certain technical information, including:
We may receive information about you from third-party sources, including:
We do not intentionally collect sensitive personal information (such as health data, racial or ethnic origin, religious beliefs, or financial account numbers beyond what is required for payment processing). If you voluntarily disclose sensitive information in the course of our coaching relationship (e.g., injury information relevant to your dance training), we treat such information with heightened care and confidentiality.
We use your personal information for the following purposes:
| Purpose | Description |
|---|---|
| Service Delivery | Processing enrolments, delivering courses and mentorship sessions, scheduling calls, and providing access to digital content and community platforms. |
| Account Management | Creating and managing your account, authenticating identity, and maintaining your program records and progress. |
| Payment Processing | Processing payments, managing subscriptions, issuing invoices, and handling refunds via our payment processors. |
| Communication | Responding to enquiries, sending program-related updates, scheduling reminders, and providing customer support. |
| Marketing | Sending promotional emails, newsletters, and updates about our programs (where you have provided consent or we have a legitimate interest). |
| Improvement & Analytics | Analysing usage patterns, monitoring website performance, understanding our audience, and improving our programs and user experience. |
| Legal & Compliance | Complying with applicable laws, regulations, and legal processes; enforcing our Terms and Conditions; and protecting our rights and those of others. |
| Fraud Prevention | Detecting, investigating, and preventing fraudulent transactions and abuse of our services. |
| Testimonials & Marketing Content | With your explicit consent, using your name, photo, and testimonial in our marketing materials. |
We will not use your personal information for purposes that are incompatible with those listed above without notifying you and, where required, obtaining your consent.
For individuals in the EEA (including Norway), the UK, and other jurisdictions that require a lawful basis for data processing, we rely on the following bases:
We do not sell your personal information. We may share your information with the following categories of recipients:
We engage trusted third-party service providers to support our operations, including:
These providers are authorised to use your information only as necessary to provide services to us and are bound by confidentiality and data protection obligations.
We may disclose your information if required to do so by law, court order, or government authority, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
In the event of a merger, acquisition, reorganisation, bankruptcy, or sale of all or part of our assets, your information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our website of any such change in ownership.
We may share your information with third parties for purposes not listed above when you give us explicit consent to do so (e.g., featuring your success story in a case study published to a third-party platform).
Pineda Method Pte. Ltd. is headquartered in Singapore and serves clients primarily in Australia, the United States, Norway, and other countries. Your personal information may be transferred to, processed, and stored in countries other than your country of residence, including Singapore, Australia, and the United States, where our service providers are located.
When transferring personal data from the EEA, UK, or other jurisdictions with strict transfer requirements, we ensure appropriate safeguards are in place, which may include:
By using our services, you acknowledge that your data may be transferred internationally. If you have questions about international data transfers, please contact us at [email protected].
We retain your personal information only for as long as necessary for the purposes set out in this Policy and to comply with our legal obligations:
When retention periods expire, we will securely delete or anonymise your personal information.
Depending on your location, you may have the following rights in respect of your personal information:
To exercise any of these rights, please contact us at [email protected] with the subject line “Data Rights Request.” We will respond within 30 days (or within the timeframe required by applicable law). We may ask you to verify your identity before processing your request.
You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link in any email or by contacting us directly. You will continue to receive transactional communications related to your active enrolment.
Our website uses cookies and similar tracking technologies to enhance your experience, analyse usage, and support our marketing efforts.
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. If applicable law requires it (e.g., GDPR), we will seek your consent before placing non-essential cookies.
For more information about cookies and how to manage them, visit www.allaboutcookies.org.
Our website may use third-party tracking technologies from platforms including Meta (Facebook/Instagram), Google, and similar advertising platforms. These platforms have their own privacy policies governing their use of data collected through their tools. We recommend reviewing those policies directly.
All payment transactions are processed by our authorised payment processors (such as Stripe and Airwallex). We do not store, process, or transmit your full credit card details, bank account numbers, or other sensitive financial information on our own servers.
Our payment processors are compliant with the Payment Card Industry Data Security Standard (PCI DSS). By making a payment, you are subject to the privacy policies of our relevant payment processors. We encourage you to review their privacy policies:
We retain transaction records (including amounts, dates, and the last four digits of payment instruments) for accounting and legal compliance purposes.
Our services are intended for adults aged 18 years and over. We do not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected] and we will take steps to delete that information.
In jurisdictions where the applicable age of digital consent is higher than 18, we will comply with those requirements.
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
Despite our efforts, no transmission of data over the internet is completely secure. We cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately at [email protected].
In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and the relevant authorities as required by applicable law.
Our website and communications may contain links to third-party websites, platforms, or services (e.g., Instagram, Skool, Calendly). This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of third-party websites.
As a company incorporated in Singapore, we comply with Singapore’s Personal Data Protection Act 2012 (PDPA). In accordance with the PDPA:
To submit a PDPA-related request or concern, please contact us at [email protected].
For individuals in Australia, we comply with the Australian Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs). In particular:
If you have an unresolved privacy concern, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
For residents of the EEA (including Norway), the UK, and Switzerland, we comply with the General Data Protection Regulation (GDPR) and applicable local data protection laws.
Under the GDPR:
You may contact your local Data Protection Authority with any complaints:
For California residents, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides specific rights regarding personal information.
California residents have the right to:
To submit a California privacy rights request, contact us at [email protected] with the subject line “California Privacy Rights Request.” We will respond within 45 days.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
We encourage you to review this Policy periodically. Your continued use of our services after any changes constitutes acceptance of the revised Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Pineda Method Pte. Ltd.
68 Circular Road, #02-01, Singapore 049422
Email: [email protected]
WhatsApp: +61 414 376 358
Website: https://pinedamethod.com/mentorship
We will acknowledge your enquiry promptly and endeavour to respond fully within 30 days (or within the timeframe required by applicable law).